Last Updated: [11/07/2023]
Information We Collect
1.1 Personal Information When you visit our website or contact us, we may collect certain personally identifiable information that you voluntarily provide, such as your name, email address, phone number, and any other information you choose to provide. We collect this information to effectively respond to your inquiries, provide support, and fulfill your requests.
1.2 Non-Personal Information We may also collect non-personal information when you visit our website. This may include technical information such as your IP address, browser type, operating system, and website usage data. This information helps us analyze trends, improve our website’s performance, and enhance your overall experience.
Use of Information
2.1 Personal Information We use the personal information you provide to us for the following purposes:
- Responding to your inquiries and providing the services you request
- Sending you important information about your account or our services
- Communicating with you about updates, offers, and promotions
- Improving our website, products, and services based on your feedback
- Resolving any disputes or troubleshooting technical issues
2.2 Non-Personal Information Non-personal information is primarily used to monitor and analyze website usage, identify trends, and enhance user experience. This information may be aggregated and anonymized for statistical purposes.
We do not sell, trade, or transfer your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, or servicing you. These parties are contractually obligated to keep your information confidential and are prohibited from using it for any other purpose.
We may also disclose your personal information if required by law, to protect our rights or the safety of others, or to comply with a court order, legal process, or governmental request.
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.
Our website is not intended for children under the age of 16. We do not knowingly collect or maintain personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.
You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided below.
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you wish to have your personal information deleted, please contact us using the information provided in Section 9.
As an international business, we may transfer your personal information to servers located in countries other than your own. By providing your personal information to us, you consent to such transfers.
Cookies and Tracking Technologies
California Privacy Rights
Under the California Consumer Privacy Act (CCPA), California residents have certain rights regarding their personal information. These rights may include the right to access, delete, and opt-out of the sale of personal information. If you are a California resident and would like to exercise your rights under the CCPA, please contact us using the information provided in Section 9.
If you are located in the European Economic Area (EEA), we are committed to complying with the General Data Protection Regulation (GDPR) regarding the collection, use, and retention of personal information from individuals in the EEA.