At WPAfford.com, we strive to provide our customers with premium WordPress themes and plugins at the most affordable prices possible. We want you to have complete confidence in your purchase, so we have developed a comprehensive refund policy to ensure your satisfaction.

7-Day Return Guarantee:

We offer a 7-day return policy for all purchases made on our website. If unsatisfied with your theme or plugin, you may request a refund within 7 days of your purchase date.

Eligibility for Refund:

To be eligible for a refund, you must meet the following criteria:

  • The theme or plugin must be proven not original: You must provide substantial evidence that the product you received is not the original version or contains significant deviations from the actual item.

Refund request within 7 days: You must submit your refund request within 7 days of the purchase date. Requests made after this period will not be eligible for a refund.

Submitting a Refund Request:

To request a refund, please send an email to sales@wpafford.com with the following information:

Subject: Refund Request

Your full name

Order number

Date of purchase

Reason for the refund

Evidence of the product not being original

Once we receive your refund request, we will review it thoroughly. If your request meets our refund eligibility criteria, we will process your refund within 10 days from the approval date.

Refund Process:

If your refund request is approved, the refund will be issued to the original payment method used for the purchase. Please note that the refunded amount may take some time to be reflected in your account, depending on your bank or credit card company’s processing time.

Non-Refundable Items:

Certain circumstances may exempt certain items from being eligible for a refund. These include:

Products that have been downloaded or activated

Items that have been altered or modified

Themes or plugins that have been used on a website

Contact Us:

If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at info@wpafford.com. We are here to assist you and ensure your complete satisfaction.

Please note that this refund policy applies only to purchases made directly through WPAfford.com. Please refer to their respective refund policies for items purchased through third-party platforms or resellers.

We reserve the right to modify or update our refund policy at anytime. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

Last updated: [17.07.2023]

Thank you for choosing WPAfford.com. We appreciate your trust in our products and are committed to exceptional service.

 

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